The Re-Printing feature allows authorized users to print a check one additional time after it has already been processed and printed. This functionality is intended for situations such as printing issues or administrative needs.
When Re-Printing Is Available
A check is eligible for re-printing only after it has completed the full payment workflow, meaning it has been:
Created
Approved
Signed
Printed
Once completed, the check will appear in the Completed tab and may be eligible for re-printing.
Requirements for Re-Printing
To successfully reprint a check, all required conditions must be met.
1. User Permission
The user performing the action must have the Reprint permission enabled in their role. You can enable this in the Users & Permissions module.
If the permission is missing, the user will not be able to reprint the check payment.
2. Bank Account Configuration
The bank account used for the payment must have Allow Reprints enabled.
If this option is not enabled, the user will not be able to reprint the check payment.
How to Reprint a Check
If all requirements are met:
Go to the Payments module.
Open the batch and navigate to the Completed tab.
Select the check you want to reprint.
Click Reprint.
Confirm the action when prompted.
What Happens After a Check Is Reprinted
Once a check is successfully reprinted:
The check remains in the Completed tab, with its status updated to Reprinted
The same check will also appear in the Reprinted tab
This ensures visibility, traceability, and auditability
Re-Printing Is Limited to One Time
For security and compliance reasons, a check can only be reprinted once.
If a user attempts to reprint a check that has already been reprinted, the system will block the action and display the following message:
“The Payment has already been reprinted, please contact support to reprint it again.”
At this point, the user must contact the CashCloud Support Team for assistance.