Payments in Process
The Payments in Process section provides an at-a-glance view of the number of Payments that require action in the Approval, Signature, Disbursement, and Processing stages.
You can filter this section by the following criteria:
Bank Accounts
Currency
Date:
Last 30 days
Previous Month
This month
Custom Date
Payment Types:
Check
Digital Checks
ACH/EFT
Apply filters by selecting your criteria and clicking Apply Filters. You can clear filters by clicking Clear All Filters.
Click on the arrow under the Action column to see the payments for each status. In this view, administrators or owners can send reminders to approvers, signers, or disbursers assigned to the payments. The recipients will receive an email and a SMS notification.
You also have the flexibility to decide which columns to show or hide, as well as their position, by clicking on the Manage Column button.
Understanding Processing Payments
When disbursing a payment, you may occasionally see transactions remain in Processing tab. This can happen when certain steps are being completed or if an issue needs to be resolved. The Output Status column shows two different states so you can quickly understand whether action is required: Needs action vs In progress.
You can click on the Needs actions or In progress tag under the Output Status column and this will display more details about the process.
To learn more about payments in processing, check out our article on updating payment statuses.
đ Note: Print & Mail checks with the status Order Created or Printing will also appear as Processing with an Output status of In progress.
â
Once the checks have been mailed, their status will automatically update to Completed. No action is required for these cases.
Payment History
The Payment History section helps you understand your payment type distribution and provides a panoramic view of your accounts payable spend over the last 30 days.
You can filter the Payment History section by:
Bank Accounts
Currency
Payment Types:
Check
eCheck
ACH/EFT
Apply filters by selecting your criteria and clicking Apply Filters. You can clear filters by clicking Clear All Filters.
The graphical representation shows the total payments for the selected period. You can hover over the chart to see details and click on items in the legend to filter them out. Similarly, use the checkboxes in the top right corner to filter by Check, eCheck, ACH, or All.
Recent Batches
The Recent Batches section displays the most recently created batches across all accounts and payment types.
You can filter the Recent Batches section by:
Batch ID
Bank Accounts
Batch Status:
Incomplete
Completed
Empty
Date
Apply filters by selecting your criteria and clicking Apply Filters. You can clear filters by clicking Clear All Filters.
For each batch, the following details are displayed:
Source account/import type
Pending payments categorized by payment type (ACH, Check, eCheck)
Completed status
Date
When users click on the eye icon next to a batch, they are taken to the payments inside the batch.
Reprinted, Voided, and Rejected Payments
The sections for Reprinted, Voided, and Rejected payments provide data about these payments. Users can view the information, but no specific actions are available in these sections.
General Dashboard Functions
Another notable feature on the Dashboard is the ability to send reminders for pending payments. Administrators or owners can initiate reminders to approvers, signers, or disbursers assigned to the payments. The recipients will receive an email and SMS notification.
Additional Functionalities
The Dashboard provides an overview of payments, including pending approvals, signatures, and disbursements. Users can interact with the pie chart to see detailed information and filter out specific data points by clicking on the legend. The graphical representation of payment trends helps users monitor the overall status of payments and take necessary actions to ensure smooth processing.
